Privacy Policy

1. Introduction

At FlowTrip, we value and protect the privacy of our customers. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when using our website, booking excursions, accommodations, or travel services.

By using our platform, making reservations, or contacting us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information when you book a tour, accommodation, or contact us:

• Full name
• Email address
• Phone number
• Destination and pickup locations
• Travel dates and schedules
• Accommodation information
• Payment-related details
• IP address and browser data

3. How We Use Your Information

Your information may be used to:

• Manage reservations and bookings
• Provide excursions and accommodation services
• Send confirmations and travel updates
• Improve customer experience
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

4. Payment Security

We use secure payment gateways and encryption technologies to protect your payment data and personal information.

5. Information Sharing

We do not sell or rent your personal information to third parties.

Your information may only be shared with:

• Authorized travel operators and partners
• Secure payment providers
• Authorities when required by law

6. Cookies

Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience.

You can disable cookies from your browser settings if preferred.

7. Data Protection

We implement security measures to protect your information against unauthorized access, disclosure, or misuse.

However, no online transmission or storage method is completely secure.

8. Your Rights

Depending on your location and local regulations, you may have the right to:

• Request access to your data
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be published on this page.

11. Contact Information