Terms & Conditions

1. Introduction

Welcome to FlowTrip. By accessing our website, booking excursions, accommodations, or travel services, you agree to comply with these Terms & Conditions.

Please read these terms carefully before using our services.

2. Reservations & Bookings

• All reservations are subject to availability.
• Customers must provide accurate information during the booking process.
• FlowTrip reserves the right to refuse or cancel bookings under certain circumstances.

3. Payments

• Payments must be completed using approved payment methods available on our platform.
• Prices may change without prior notice depending on availability and seasonal demand.
• All transactions are processed securely through trusted payment providers.

4. Cancellation & Refunds

• Cancellation policies may vary depending on the excursion, activity, or accommodation booked.
• Refund eligibility depends on cancellation timing and provider policies.
• No-shows may not qualify for refunds.

5. User Responsibilities

• Customers are responsible for providing valid identification and accurate travel information.
• Users must comply with local laws, safety instructions, and provider regulations.
• FlowTrip is not responsible for losses caused by inaccurate customer information.

6. Limitation of Liability

• FlowTrip acts as an intermediary between customers and service providers.
• We are not liable for delays, cancellations, weather conditions, accidents, or circumstances beyond our control.
• Customers participate in excursions and activities at their own risk.

7. Privacy

• Your personal information is handled according to our Privacy Policy.
• By using our services, you consent to the collection and use of your information.

8. Changes to Terms

• FlowTrip reserves the right to update or modify these Terms & Conditions at any time.
• Updated versions will be published on this page.

9. Contact Information